FAQ
Frequently Asked Questions
Yes, we design logos – while our preference is to offer them as a part of a larger brand package, to give the client a more cohesive look, we also design logos as one-off projects. Bear in mind, we cannot compete with crowd-sourced sites. However, our agency model does allow for us to typically come in lower than traditional branding agencies.
While reasonable project timelines (approx. 2 weeks) are the desire of both us and our clients, we understand that sometimes things just happen. If you’re under the gun, and need something ASAP, contact us to see if we can squeeze you in. We charge a 25% rush fee in these scenarios. You pay to “cut in line”.
Both! Most of our clients hire us on a project bases, but we have a couple of retainer relationships that we value greatly. To learn ways your company might benefit from a retainer, hit us up and we’ll discuss options.
Depending on the size of the company, experts suggest 7-8% of your gross annual revenue should be set aside for a marketing budget. Startups or businesses looking for expedited substantial growth, should increase that percentage.
When you’re choosing a branding agency, we recommend that your first step should be evaluating their work. This should allow you to gauge whether the agency seems to be a quantity or quality shop. Quantity shops tend to be a bit more cost competitive, but the work often seems generic. Quality shops, like Ascend, pride themselves on doing work that is customized per clients’ needs, even if the cost is not as competitive.
Yes, we design logos – while our preference is to offer them as a part of a larger brand package, to give the client a more cohesive look, we also design logos as one-off projects. Bear in mind, we cannot compete with crowd-sourced sites. However, our remote agency model does allow for us to typically come in lower than traditional branding agencies.
While reasonable project timelines (approx. 2 weeks) are the desire of both us and our clients, we understand that sometimes things just happen. If you’re under the gun, and need something ASAP, contact us to see if we can squeeze you in. We charge a 25% rush fee in these scenarios.
Both! Most of our clients hire us on a project bases, but we have a couple of retainer relationships that we value greatly. To learn ways your company might benefit from a retainer, hit us up and we’ll discuss options.
Depending on the size of the company, experts suggest 7-8% of your gross annual revenue should be set aside for a marketing budget. Startups or businesses looking for expedited substantial growth, should increase that percentage.
When you’re choosing a branding agency, we recommend that your first step should be evaluating their work. This should allow you to gauge whether the agency seems to be a quantity or quality shop. Quantity shops tend to be a bit more cost competitive, but the work often seems generic. Quality shops, like Ascend, pride themselves on doing work that is customized per clients’ needs, even if the cost is not as competitive.